1. Payment Methods
Payments accepted via ACH/bank transfer, check, or credit card.
Credit card payments are subject to a 3.5% processing fee.
2. Standard Project Payment Terms
• 60% non-refundable deposit required to initiate design, engineering, fabrication, or vendor booking.
• Remaining 40% due prior to shipment, installation, or delivery of services, whichever occurs first.
• Work, shipping, or installation will not proceed without required payments completed.
3. Trade Show & Event Production Terms
• 60% non-refundable deposit due upon acceptance of proposal.
• Remaining 40% due no later than 21 days prior to show move-in OR prior to outbound freight, whichever comes first.
• Late payments may result in project delay, reduced scope, or cancellation without liability to Playground Studio.
4. Rentals & Equipment
• Rentals require 100% payment prior to shipment.
• Credit card authorization required to hold hardware and cover potential damages or loss.
• Rentals are non-refundable once shipped or reserved for show dates.
• Client responsible for repair or replacement of lost or damaged equipment at replacement value.
5. Change Orders & Scope Adjustments
• All requested changes must be submitted in writing.
• Changes may affect pricing, timelines, fabrication schedules, and shipping dates.
• Client assumes responsibility for any additional costs resulting from scope changes, delays in approvals, artwork submission, or payments.
6. Client Delays
Timely delivery of content, approvals, artwork, technical specifications, and payments is essential to meeting production deadlines.
Any delay by Client may result in:
• Adjustments to project timeline
• Rush, reprint, or rebooking fees
• Increased freight or labor costs
• Reduced scope or production quality if necessary to meet deadlines
Playground Studio is not liable for missed deadlines or added costs caused by Client delays.
All resulting costs will be billed to Client.
7. Creative Approval & Artwork Responsibility
All creative deliverables require written Client approval before production begins.
If approvals are not received by the agreed deadline, Playground Studio may:
• Proceed using the latest approved version to maintain schedule, or
• Adjust timelines and shipping dates accordingly
Any reprints, fabrication changes, or expedited services resulting from late approvals will be billed to Client.
Client is responsible for accuracy of approved artwork, including spelling, measurements, brand colors, and legal compliance.
8. Freight, Labor & Show Services Disclaimer
Freight, drayage, union labor, electrical, and show services are estimated based on available information at time of proposal.
Final show charges may vary and will be billed after the event if additional costs arise.
Playground Studio is not responsible for charges resulting from venue operations, union requirements, marshalling delays, carrier issues, weather, or other conditions beyond our control.
9. Added Items / Post-Invoice Changes
Items added after initial invoicing are due upon receipt of invoice.
Production or procurement will not begin until payment is received.
10. Cancellations
Deposits are non-refundable once work has commenced or vendors have been engaged.
If Client cancels after project start, Client is responsible for:
• Deposit amount, plus
• Any vendor, fabrication, or logistics costs already incurred
If cancellation occurs after fabrication or procurement begins, full contract value may be due.
11. Legal & Collection Costs
Client agrees to pay reasonable legal fees, collection costs, and administrative expenses incurred in enforcing this agreement.
12. Late Payments
Balances unpaid 30 days past due accrue interest at 1.5% per month (18% annually) until paid.
13. Governing Law
This agreement shall be governed by the laws of the State of Florida.
Venue for disputes shall be Miami-Dade County, Florida.